Amazon Sellers Grapple with High Return Rates

Amazon Sellers Grapple with High Return Rates

The 'High Return Rate' tag on Amazon has drawn sellers' attention. This article delves into the criteria for determining this tag and analyzes its potential impact on sales. It provides six self-rescue strategies for sellers, including improving product quality, optimizing listings, upgrading packaging, strengthening after-sales service, being aware of malicious competition, and utilizing overseas warehouses. These strategies aim to help sellers effectively reduce return rates, enhance user experience, and achieve sustainable development.

12/30/2025 Logistics Industry Insights
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Falabellacom Expands Crossborder Ecommerce with New Products

Falabellacom Expands Crossborder Ecommerce with New Products

Falabella.com has significantly expanded its international product catalog in preparation for the year-end shopping season, adding over 20,000 new items across various popular categories. The platform offers 'what you see is what you get' pricing, including taxes and duties. Most items qualify for free shipping, and Spanish-language customer service is available. Falabella aims to provide a convenient and worry-free cross-border shopping experience for its customers during the peak holiday season.

12/30/2025 Logistics
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Bombas Socks Hits 250M by Merging Comfort and Social Mission

Bombas Socks Hits 250M by Merging Comfort and Social Mission

Bombas, focusing on the niche market of socks, has successfully built a $250 million DTC brand through comfortable product experience, a 'one-for-one' business model, and precise marketing strategies. Its success lies in a clear brand mission, high-quality products, targeted marketing, excellent customer service, and reasonable pricing. Bombas offers valuable lessons for other DTC brands, demonstrating the power of combining a compelling social mission with a strong product and effective marketing.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Gain Relief As EU Eases Rules US Adjusts Fees

Amazon Sellers Gain Relief As EU Eases Rules US Adjusts Fees

Amazon faces a double benefit. European regulators are suing Amazon over 'unfair terms,' potentially forcing it to reduce restrictions on sellers. Simultaneously, the US Small and Light program's price threshold has increased from $8 to $10, boosting seller profit margins. Sellers should closely monitor these policy changes, optimize their pricing strategies, and improve product quality and service to capitalize on these opportunities. This presents a chance to enhance competitiveness and profitability within the Amazon marketplace.

12/30/2025 Logistics
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Tencent Ads Boosts Home Furnishing Leads by 300

Tencent Ads Boosts Home Furnishing Leads by 300

Shi Nan Cross-border Logistics Navigation leveraged Tencent Ads' Lead Management Platform to boost the qualified lead rate in the home furnishing industry from under 20% to 60%, resulting in a 300% increase in conversion rate. This success was attributed to unified lead management, faster customer service follow-up, and improved call connection rates. Through refined operations, the platform helps businesses reduce transaction costs and achieve sustainable growth by streamlining lead nurturing and qualification processes.

12/30/2025 Logistics Industry Insights
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Amazon Adjusts Review Algorithm Sellers Adapt to Boost Sales

Amazon Adjusts Review Algorithm Sellers Adapt to Boost Sales

Amazon's review mechanism is undergoing significant changes, with increased weight given to recent reviews and negative reviews, impacting product conversion rates. Sellers need to focus on product quality and service, tighten quality control, improve user experience, strengthen brand building, and operate compliantly. Furthermore, data analysis should be used to optimize products and services to meet the new challenges. This shift emphasizes the importance of genuine product quality and customer satisfaction in driving sales on Amazon.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Boost Sales With Personalized Product Options

Amazon Sellers Boost Sales With Personalized Product Options

Amazon's "Custom" program allows sellers to offer personalized product options, including text, configurations, and images. To participate, sellers must have a professional selling account and handle their own fulfillment. Success requires identifying target customers, optimizing product listings, simplifying the customization process, providing excellent customer service, and actively promoting the customized products. This strategy enhances shop competitiveness by catering to individual customer needs and offering unique, personalized items in the cross-border e-commerce market.

12/30/2025 Logistics Encyclopedia
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Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Amazon Sellers Urged to Automate Inventory Removal to Cut Losses

Amazon Sellers Urged to Automate Inventory Removal to Cut Losses

This article provides a detailed guide for Amazon sellers on setting up automated removal of unsellable FBA inventory. It covers choosing a value recovery service, configuring removal options and frequency, and provides step-by-step instructions. By implementing automated removal, sellers can effectively prevent inventory backlog and losses from obsolete items, ultimately improving inventory management efficiency. This helps in avoiding long-term storage fees and optimizing warehouse space for better-selling products.

01/06/2026 Logistics
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Chinas Electric Blanket Exports Soar As Europe Faces Energy Crunch

Chinas Electric Blanket Exports Soar As Europe Faces Energy Crunch

The European energy crisis has fueled a surge in Chinese electric blanket exports. This article analyzes the drivers behind the booming demand, economic advantages, and market opportunities and challenges. It suggests that cross-border e-commerce sellers should implement localization improvements, adaptability adjustments, compliance certifications, secure supply chains, provide excellent after-sales service, and pay attention to policy changes. Furthermore, the article highlights sustainability and intelligentization as future development trends in the electric blanket market.

01/06/2026 Logistics Industry Insights
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